Terms and Conditions

REFUND POLICY

We do not offer any refund for services already delivered, started, or any other miscellaneous charges which are non-recoverable for Smart Adworks Inc. No payment will be refunded once an initial draft is provided. There are no partial refunds for projects mid-way through a milestone phase.

There are no refunds or credits of any kind for Search Engine Optimization (SEO), Pay-Per-Click (PPC), Social Media Marketing (SMM), or any online marketing service even if a fee was paid in advance. After a payment is made, there are no exceptions to our refund policy.

We do not offer refunds on deposits or payments for projects that are abandoned or lay dormant for more than 30 days. If you signed up for our services but did not make use of them, then you are still entitled to pay us.

COMPLETION OF WORK

Where there is any delay from the customer to supply content, pictures, videos, or any other material to us which leads to a delay in the completion of work, Smart Adworks Inc. has the right to extend any previously agreed deadlines by a reasonable amount.

Smart Adworks Inc. reserves the right to cancel any agreement on projects that are abandoned or lay dormant for more than 30 days with or without notice.

CONTENT MATERIALS

Customer must provide all content materials required by us to complete the work. Such materials may include, but are not limited to, written copy, logos, pictures, videos, and other printed material. Smart Adworks Inc cannot take responsibility for any copyright infringements caused by materials submitted by the client organization. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

REVISIONS

We are pleased to offer you the opportunity to make 3 major revisions to the design. Our development phase is flexible and allows certain variations to the original specification. However, any major deviation from the approved design will be charged at the rate of $175.00 per hour.

PROJECT DELAYS, CLIENT LIABILITY, AND APPROVALS

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages.

During development, there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.

If the customer fails to provide content materials, pictures, or any other information that will cause a delay of over 3 days in the project, there will be a waiting period of 30 days to reinstate your project into the pipeline.

On completion of the work, you will be notified and have the opportunity to review it. Nothing will be published without approval. You must notify us in writing of any unsatisfactory points within 7 days of such notification.

Once the final revision is approved, work cannot subsequently be rejected and the contract will be considered completed. Client organization will receive website files, logins, and passwords of their website

WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

The client organization must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material supplied to us.

Smart Adworks Inc will not be responsible of any claims or legal actions related to the content, graphic images, videos, registered company logos, names and trademarks, or any other material supplied to us for your website.

NON-DISCLOSURE

Smart Adworks Inc. (and any subcontractors we engage) will not at any time divulge any information that is proprietary to the client organization and will protect such information as confidential.